Who can you turn to when it comes to learning new technology?
Or when unexpected issues pop-up with your devices?
The Tech Wizard support packages ensure that you stay up to speed on the latest technology, as well as have someone to turn to when your computer, phone or tablet isn’t cooperating. It’s like having your own personal help desk right at your fingertips!
We know that not everyone thrives in a group class setting and some people have very specific needs when it comes to technology. This is why The Tech Wizard provides customized one-on-one tech training and support that fits your needs. The goal with every one-on-one client is not for you to be dependent upon me doing things, but to empower you and give you confidence in using technology.
PERSONAL TECH SUPPORT SERVICES INCLUDE:
Troubleshooting Wi-Fi network connection issues for a stable, fast internet experience, configure and secure a router and/or network, and connect devices in your home or office to the wireless network.
Keep your photos and documents safe through data backup, including hard-drives and cloud storage.
Online security checklist to keep yourself safe from hackers and viruses.
Smarthome device set-up to create a seamless experience.
SMALL BUSINESS IT SUPPORT
We also provide an IT outsource solution for your business. As a small business owner or employee, you wear a lot of hats from finance and marketing, to customer service and technology/IT. While it might save money up front, when it comes to tech/IT without the right expertise and training it can lead to compromised security and an overall breakdown in efficiency.
Outsource to an IT professional and let us do what we do best, so you can do what you do best. It will be more efficient, more secure, and less stressful in the long run.
BUSINESS TECH SERVICES INCLUDE:
Security and password management
Time and billing management
Network set-up and support
COMPREHENSIVE SUPPORT PACKAGES
We offer comprehensive support packages for all levels of technical expertise. Each package is based on minutes and packages never expire. The packages are completely flexible and can be used for any combination of the following:
- One-on-one remote or private lessons
- IT services to help troubleshoot issues that pop-up unexpectedly
- IT services to set-up new hardware/software
- Monthly tech support calls
This allows you to get the most out of your tech support package. The platinum package provides you an added level of support through email and text. To get started working with The Tech Wizard choose one of the packages below, or schedule your free 30-minutes session to see which package would be best for you.
* For each client request we will provide you the number of points that will be deducted from your account.
Thank you for your support and patience with me. Your caring and patient style of teaching keeps me coming back for more. Today’s class was fabulous...
As always, you inspire confidence where maybe none exists!
Judi with her years of experience is better than most Apple employees in answering my questions and solving my problems with my devices. As an older adult, I thought I would never be able to use the iPhone, iPad or Macbook. Now I can use them all. My self-esteem and joy of life have increased substantially.
I am delighted that my entire attitude about my computer is changing. I’m beginning to understand its usefulness and I see it as the stress-reducing tool that it is meant to be. I love the adventure of learning, even if I still cry in frustration. I am empowered by my lessons with you, Judi!
Humor and Smarts! That’s what I find most enticing…and The Tech Wizards has got them both!!!
I have significantly improved productivity after working with The Tech Wizards. They have shown me not only how things work, but how they can work for me. My calendar, contacts and emails are now all working for me in a way that has made my very busy life move run much more smoothly. I no longer feel paralyzed and panicked.
Before working with The Tech Wizard, I had 3 separate calendars and 4 electronic devices, none of which were coordinated. I was not utilizing all the capability of technology available to me, but I assumed it would take too much time to learn everything. Was I ever wrong! In a matter of MINUTES, they taught me how to consolidate my calendars and use software to allow all of my devices to interact.
I have been working with the Tech Wizard to get my home set up as a smart home. I am so impressed by how versatile she is!! Between setting up Alexa, recommending and installing lightbulbs...even installing smart switches for my fixtures!! There were a couple of snafus because I didn’t accurately identify things I wanted done, but she very fluidly figured out easy workarounds and simple solutions. In addition to the setup, she organized everything for me for easy reference and then taught me how to use all the cool functions. It is so fun - my house welcomes me home now every day after work!! Thank you Tech Wizard!!