One-on-One Tech Support

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Who can you turn to when it comes to learning new technology? Or when unexpected issues pop-up with your computer, iPhone or iPad?

The Tech Wizard support packages ensure that you stay up to speed on the latest technology, as well as have someone to turn to when your computer, phone or tablet isn’t cooperating. It’s like having your own personal help desk right at your fingertips!

We know that not everyone thrives in a group class setting and some people have very specific needs when it comes to technology. This is why The Tech Wizard provides customized one-on-one tech training and support that fits your needs.

The goal with every one-on-one client is not for you to be dependent upon me doing things, but to empower you and give you confidence in using technology. We will fill in the cracks of the foundation of your knowledge. When you are self-taught, some holes in necessary knowledge are never filled in—you don’t know what you don’t know…until you hit a wall.

I hope to provide you a shoulder to lean on. You may still be “Googling” things at 2:00 a.m. but will be getting more done and having fun doing it.

Comprehensive Tech Support Packages

We offer comprehensive support packages for all levels of technical expertise. Our packages are points-based. Each package includes 10 points, the platinum package provides you an added level of support through email and text. For each client request, we will provide you the number of points that will be deducted from your account. 

The points are completely flexible and can be used for any combination of the following:

  • One-on-one private lessons (at your location or The Tech Wizard Los Angeles office locations)
  • IT services to help troubleshoot issues that pop-up unexpectedly
  • IT services to set-up new hardware/software.
  • Monthly tech support calls

This allows you to get the most out of your tech support package. Points never expire.

To get started working with The Tech Wizard choose one of the packages below, or schedule your free 30-minutes session to see which package would be best for you. 

GOLD IT SUPPORT PACKAGE
$800
This package includes 10 points which can be used for:
Telephone support
Remote help/troubleshooting
Remote lesson
The Tech Wizard in-office private lesson
Your home or office private lesson (Los Angeles area)
 
 
PLATINUM IT SUPPORT PACKAGE
$1,500
This package includes 10 points which can be used for:
Telephone support
Remote help/troubleshooting
Remote lesson
The Tech Wizard in-office private lesson
Your home or office private lesson (Los Angeles area)
PLUS, Email support with 24 hour response time during working hours.
PLUS, Text support with 2.5 hour response time during working hours

* For each client request we will provide you the number of points that will be deducted from your account.

Not sure what package is right for you? Book your free 30-minute session with The Tech Wizard.GET STARTED